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In addition, the developers have provided connectors for popular Saa S applications like Salesforce, Microsoft Dynamics, Marketo, Zendesk, Quick Books, and Hubspot.

Today, Amazon Lex is available in a preview mode in the US East (Northern Virginia) region.

Though we can expect the number of natural languages, pre-built models, and integrations to grow over time. The platform is well-documented and has a friendly user interface.

Considering the number of pre-built agents, it is really easy to start building a chatbot that fits many platforms at once.

Lex web interface gives you not only configuration features, but also a monitoring dashboard where you can review different metrics such as Text Request (Count), Speech Request (Count), Text Missed Utterances (Count), Speech Missed Utterances (Count), etc.